Returns & Warranties

Send it back. Remember the refund.

Connect purchase emails or photograph a receipt. Patches fills in the purchase details. Check the deadline, then keep track of the return through to the refund.

Try Returns & Warranties

Open this patch on your phone · Sign-in required

Before you connect an inbox

Review the permissions your email provider asks you to approve; mailbox access may be broader than the messages this patch uses. Patches retains matching messages and attachments, extracted details, and an encrypted access credential. Content being processed is sent to its AI providers.

Revoke access in your email provider’s connected-app settings. This does not delete data already imported; delete the patch to remove its data. Read the Privacy Policy.

Your receipt does the typing.

Start with a purchase email or receipt photo. Patches reads the details so you can check them, rather than type them out.

GmailOutlookApple

Connect purchase emails

Patches reads matching order confirmations and receipts for the retailer, item, amount and order reference. Review the extracted purchase in your patch.

Photograph a receipt

For a shop purchase, take a receipt photo. Patches prefills the purchase details for you to check. No mailbox connection needed for this route.

Check the date before relying on it.

Patches labels deadlines confirmed or assumed. Even a confirmed label needs a check: a stated return window may start on delivery, rather than the purchase date. Verify both the window and its starting date against the retailer’s terms before relying on the deadline.

ItemRunning shoes
Order reference#10482
Return by10 September
Deadline sourceRetailer states 10 September
Illustrative extracted details

Once checked, your purchase is ready to track. Mark it sent back when you post it, and refunded when the money arrives.

A couple of things to know

Does Patches return items or collect refunds for me?

No. You arrange the return with the retailer and update its status in your patch. Refund confirmations are not automatically matched to your purchases.

Can I track warranties too?

Yes. Add the warranty end date and order reference alongside the purchase details, with reminders before the deadline.